FAQs
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Payments & Insurance
Can I use my HSA/FSA card?
What does “cash-pay” mean?
Do you offer payment plans?
Do you offer refunds?
What if I change my mind after purchasing a package?
Can I pause or transfer my package to someone else?
No, ReviveHer Health is a cash-pay practice. Staying out-of-network allows us to offer advanced labs, longer visits, and personalized care without restrictions.
Can I pause or transfer my package to someone else?
What if I change my mind after purchasing a package?
Do you offer refunds?
Do you offer payment plans?
What does “cash-pay” mean?
Not at this time. However, you may request reimbursement from your HSA/FSA administrator by submitting your itemized receipt.
Do you take insurance?
Can I pause or transfer my package to someone else?
What if I change my mind after purchasing a package?
Do you offer refunds?
Do you offer payment plans?
It means you pay upfront for services through our secure system. No surprise bills, no hidden fees—just transparent pricing.
Can I use my HSA/FSA card?
Do you take insurance?
Can I pause or transfer my package to someone else?
What if I change my mind after purchasing a package?
Do you offer refunds?
No. At this time, ReviveHer Health does not offer payment plans. All packages must be paid in full at the time of enrollment to begin care.
What does “cash-pay” mean?
Can I use my HSA/FSA card?
Do you take insurance?
Can I pause or transfer my package to someone else?
What if I change my mind after purchasing a package?
We don’t offer refunds, since your care begins right away with lab orders, intake review, and clinical preparation. Every dollar goes directly into supporting your health journey from day one.
Do you offer payment plans?
What does “cash-pay” mean?
Can I use my HSA/FSA card?
Do you take insurance?
Can I pause or transfer my package to someone else?
Once you purchase a package, we immediately begin preparing your labs and personalized care plan. Because of this early investment in your health, refunds aren’t available after enrollment.
Do you offer refunds?
Do you offer payment plans?
What does “cash-pay” mean?
Can I use my HSA/FSA card?
Do you take insurance?
Packages are designed just for you and can’t be transferred. If life happens and you need to pause, we’ll do our best to reschedule so you stay on track.
What if I change my mind after purchasing a package?
Do you offer refunds?
Do you offer payment plans?
What does “cash-pay” mean?
Can I use my HSA/FSA card?
Do you take insurance?
Labs & Testing
Are labs included in my package?
Yes. Your package includes the labs we specifically order for hormone, metabolic, and nutritional health.
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What if I already had labs done with another provider?
You are welcome to upload recent results into your patient portal, but we often test for markers your provider didn’t include. Additional labs are usually needed.
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Do you accept outside lab orders?
We only accept results from certified labs. Uploads are for tracking, but your care plan is based on the labs we order.
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Telehealth & Location
Where do you see patients?
All visits are virtual, accessible wherever you are in Texas, with in-person appointments available by request.
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Is telehealth as effective as in-person care?
Yes. We use secure video visits, detailed labs, and digital tools to deliver high-touch, personalized care without the limitations of a waiting room.
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What platform do you use for visits?
All visits are conducted on a HIPAA-compliant telehealth platform for your privacy and convenience.
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Do you offer payment plans?
No. At this time, ReviveHer Health does not offer payment plans. All packages must be paid in full at the time of enrollment to begin care.
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Do you offer refunds?
We don’t offer refunds, since your care begins right away with lab orders, intake review, and clinical preparation. Every dollar goes directly into supporting your health journey from day one.
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What if I change my mind after purchasing a package?
Once you purchase a package, we immediately begin preparing your labs and personalized care plan. Because of this early investment in your health, refunds aren’t available after enrollment.
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Services & Care Experience
What can I expect at my first appointment?
Your Discovery Package includes a detailed intake, lab review, and consult. You will receive a plain-language summary and tailored plan options.
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Do you prescribe medications or hormones?
Yes, when indicated. Bioidentical hormone replacement therapy (BHRT) and certain prescriptions may be part of your personalized plan.
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What makes your care different from other providers?
We offer outcome-focused, lab-guided and personalized care. You will get longer visits, advanced testing, and a whole-person strategy that connects the dots.
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Do you offer payment plans?
No. At this time, ReviveHer Health does not offer payment plans. All packages must be paid in full at the time of enrollment to begin care.
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Do you offer refunds?
We don’t offer refunds, since your care begins right away with lab orders, intake review, and clinical preparation. Every dollar goes directly into supporting your health journey from day one.
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What if I change my mind after purchasing a package?
Once you purchase a package, we immediately begin preparing your labs and personalized care plan. Because of this early investment in your health, refunds aren’t available after enrollment.
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Logistics & Next Steps
